If you are unable to log in to the MyUnyte dashboard or Unyte-iLs app, ensure you have created a MyUnyte account. You would have received an email invitation and been prompted to set up a username and password when you created this account.
Your username is the email address to which the invitation was sent.
If you have forgotten your password, you can request a link to reset it using the reset link on the log in page. Ensure that your password is 8-20 characters long and includes at least one number and at least one letter.
It's important that you can easily remember your password, as you will be asked to enter it each time you sign in to the Unyte-iLs app.